Customer Support
Ticket System

Streamline customer service by automating ticket intake, resolution suggestions, and SLA-based escalations using AI.

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Multi-Channel Ticket Ingestion

Emails, chat, voice calls, social media, and web form submissions convert into a single ticketeting system.

Historical Responses & Knowledge Base

AI recommends three answers based on previous responses to the customer. Also, auto-suggests help articles when a ticket is raised.

Facilities Management
and Operations

Optimize workplace operations with AI-powered issue detection, ticket routing, and performance tracking of service vendors.

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Ticket Routing & Prioritization Agent

AI triages incoming tickets (e.g., “AC not working,” “leak in restroom”) and classifies urgency, assigns to the right team/vendor, and suggests expected resolution time.

Auto-Updating Tenants with Status

A conversational AI agent keeps tenants updated on ticket progress (“Technician will arrive at 2 PM”) via email, SMS, or app — without manual effort.

Field Service Operations

AI assists technicians on-site with troubleshooting and auto-generates work orders with required parts and tools.

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Technician Assist Agent

While on-site, an AI assistant helps with troubleshooting steps, manuals, or past ticket resolutions for similar issues.

Auto-Generated Work Orders

Based on the rasied tickets and resolutions, AI Agent auto-creates structured work orders with parts and tools listed.

Vendor Application & Contract Lookup

Office Manager needs to extract data from Applications and honor the contract terms (e.g., delivery SLAs or penalties) buried in PDF agreements.

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Application Completeness Checker

Monitors the application form for missing or invalid fields (SSN, employment history, etc.) and interacts with the applicant via chat/email to request corrections

Contract Intelligence Agent

Parses PDF/MS Word vendor contracts using AI and extracts key terms: delivery SLAs, late penalties, payment terms, renewal clauses and updates the dashboard

Doctor Facility
Appointment Scheduler

Conversational agent books open exam rooms, syncs calendars, and auto-notifies staff/patients.

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Smart Voice & Chat Scheduling

Conversational AI answers calls or chats 24/7, verifies patient identity, matches provider specialty + insurance, and books the first open exam room directly in the EHR calendar.

End-to-End Workflow Orchestration

Behind the scenes, the agent syncs every provider, room, and equipment calendar, runs eligibility checks, auto-creates intake forms, and fires HIPAA-compliant SMS/email reminders.

Mortgage Loan
Document Verifier

Reads uploaded PDFs, flags missing forms, validates signatures, and scores risk in minutes.

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AI Document Intake & Validation

AI parses uploaded PDFs, confirms e-signature hashes, and instantly flags missing pages, mismatched data, or expired forms for processor review.

Real-Time Risk Scoring

Rules engine grades document completeness and regulatory compliance, updates the loan-origination system, and auto-alerts stakeholders to cure defects fast.

E-commerce Competitor
Price Crawler

Continuously scrapes competitor sites, updates price matrix, and triggers repricing workflows.

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Autonomous Browser & Web Price Scout

LHeadless browser agents crawl competitor sites, use RAG to match SKUs, and stream fresh prices to your matrix in real time.

MCP-Driven Repricing Orchestrator

MCP links pricing models to storefront APIs, launches rule-based repricing, and alerts teams via chat or robotic agents.

Real-Estate
Lead Nurturer

Dials prospects, qualifies interest, schedules showings, and updates CRM with call summaries.

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AI Voice Dialer & Qualification Agent

Autonomously calls prospects, answers property questions with RAG, gauges buying intent, and books showings straight to the agent’s calendar.

MCP-Connected Follow-Up Orchestrator

Model Control Protocol streams call summaries into the CRM, triggers SMS/email nurture sequences, and flags hot leads for rapid agent action.

Insurance Fraud Spotter

Reads claims/photos, flags anomalies, and scores fraud risk instantly.

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Multimodal Claim Anomaly Detector

Vision + NLP models cross-check photos, invoices, and policy rules to flag suspicious patterns in seconds.

Fraud Scoring Orchestrator

Scores risk, routes high-risk claims to SIU, and updates core claims system with explainable insights immediately.

Event Ticket
Dynamic-Pricer

Scrapes demand signals, adjusts seat prices hourly, maximizes revenue.

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Real-Time Demand Signal Harvester

Web agents crawl competitor sites, marketplaces, and social buzz; RAG maps mentions to seat tiers, feeding live demand curves to the model.

Dynamic Pricing Engine

Model Control Protocol pushes hourly price updates to ticketing APIs, triggers chat/robotic agents for promo drops, and tracks uplift in the dashboard.

Compliance Policy
Diff-Checker

Continuously scrapes competitor sites, updates price matrix, and triggers repricing workflows.

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Automated Policy Harvest & Diff Engine

Web agents crawl regulator + competitor sites, use RAG to compare documents, and surface clause-level changes in real time.

Compliance Workflow Orchestrator

Model Control Protocol sends instant diff alerts, updates the policy repository, and opens remediation tasks across GRC and chat tools.

Personalized Banking
Product Recommender

Reads transaction patterns and life-stage signals to suggest the next-best card, loan, or savings product—raising cross-sell and retention.

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Predictive Next-Best-Offer Engine

AI models mine spend patterns + life-stage cues to surface the highest-uplift card, loan, or savings offer for each member.

Omni-Channel Delivery

Model Control Protocol pushes tailored offers to mobile, email, and chat agents, capturing response data back in the CRM.

Document Autofill for Loan Apps

Parse pay-stub/W-2 image on upload and Pre-populate income fields in LOS form.

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AI OCR & Income Field Extractor

Vision models parse pay-stubs/W-2s, normalize earnings data, and detect inconsistencies in seconds.

Autofill Orchestrator

Model Control Protocol streams the extracted income fields straight into the loan-origination form and alerts processors instantly.

Dormant Account
Re-Engager

Identify accounts idle > 180 days and send personalized offers via preferred channel

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Bright Solutions. Profitable Results

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The ultimate management consultancy

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Early-Stage Payment Reminder

Dials D-1 of due date → confirms intent, offers one-tap pay link, cuts delinquency roll-rate.

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Behavioral Churn-Risk Predictor

AI spots 180-day idle accounts by tracking balance, login, and spend drift—pinpointing clients ready for re-engagement.

Omni-Channel Offer Engine

Personalized SMS, email, or in-app nudges, logs responses in the CRM, and refines targeting loops automatically.

Promise-to-Pay Tracker

Auto-records borrower commitment during call, schedules follow-up, escalates if date lapses.

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Real-Time Voice Agent

AI records borrower promise dates during calls, transcribes, time-stamps, and logs them instantly in the collections CRM.

Follow-Up & Escalation Orchestrator

Schedules auto-reminders, monitors missed dates, and escalates cases to collectors or chatbots when commitments lapse.

Skip-Tracing Dialer

Updates contact info from public sources, runs compliant call cadence, logs right-party contacts.

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Automated Public Data Harvester

Headless web agents crawl public records, social profiles, and proprietary databases; RAG fuses and verifies updated borrower contact details in real time.

Compliant Dialing Pipeline

Enforces FCC-compliant cadences, dispatches voice or chat agents for right-party connects, and logs outcomes directly into your CRM.

Renewal Cross-Sell Recommender

Mines payment history & life events to suggest umbrella, pet, or cyber add-ons at renewal.

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Next-Best-Offer Engine

Analyzes payment history and life-event signals to recommend umbrella, pet, or cyber add-ons at renewal.

Cross-Sell Campaign Orchestrator

Dispatches personalized offers via email/SMS/chat, logs responses, and continuously refines targeting.

First Notice of Loss Intake

Guides callers through first-notice questions, auto-populates claim file in 2 min.

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Conversational FNOL Intake Agent

Voice/chat agents guide callers through first-notice questions, capture all answers, and auto-populate the claim file in under two minutes.

Claims Kickoff Workflow

Routes completed intake to your claims system, triggers any follow-up document requests, and assigns adjusters instantly.

Coverage Gap Checker

Reads policy vs. loss description, alerts adjuster to exclusions before payout errors.

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AI Policy‐Loss Analyzer

NLP models compare loss descriptions against policy text to pinpoint coverage gaps and exclusion mismatches instantly.

Exclusion Alert Orchestrator

Pushes clause-level gap alerts into adjuster workflows, triggers follow-up tasks, and logs remediation steps across your GRC and claims systems.